About

 

The Lamplighter is run by the Tasker family including Sue and brothers James & Alistair. Sue started off The Lamplighter some 28 years ago and over that time has built a wonderful reputation for customer service and the quality of our product. In the last two years both James and Alistair have now taken over the reigns.

Having been brought up in The Lamplighter we all have an emotional connection to this wonderful building and the surrounding area as well as a true passion for the hospitality industry. Alistair oversees the Kitchen as Head Chef, with an established record over the last 12 years, including Ascot, Newbury, Lancaster House Hotel and most recently at the well known Porthole Restaurant in Bowness.

Whilst James oversees the front of house and again has a wealth of experience having worked over the last 15 years in The Savoy, The Dorchester, Claridge’s and most recently as hotel manager of The Old England hotel in Bowness.  Our absolute focus remains our guests and the quality of the produce that we deliver. With such a wealth of knowledge and true passion for what we do we believe we set ourselves apart from so many other establishments and can only hope that you will afford us the opportunity to welcome you to The Lamplighter Dining Rooms to experience this for yourselves.


Our Mission Statement

To be the market leader for all bars and restaurants in Windermere and Bowness through continuity, cost, customer service delivery and quality of product.

Aims
1.) Surprise and delight at every opportunity, exceeding guests expectations.
2.) Guests do not just have a meal with us, they have a dining experience.
3.) To lift the standard of Food and beverage quality and delivery in Windermere & Bowness.
4.) To know our product inside and out and that of our competitors.
5.) To know what is current and in vogue within our industry and ensure that when appropriate this is embraced into our business and evolved to a higher level.
6.) All costs (wastage) must be challenged and reduced wherever possible, but not to the detriment of the team, customer or product.

Values
1.) We project a positive image at all times no matter what the circumstances.
2.) We offer the very best produce available in the market place to our guests.
3.) We offer value for money when set against the quality of the produce.
4.) Our customer is King (Customer Service rules) – know what they want and if you don’t ask!
5.) We meet any issues that arise head on and resolve them.
6.) We have the upmost confidence in our product and our team.
7.) There are no boundaries, only challenges to be overcome.
8.) All problems are owned and resolved with steps put in place to ensure that they do not reoccur in the future.
9.) Everyone’s ideas are welcome as it is only by way of our team members that we are successful and will be the best.